What´s about?

It allows users to reserve from the catalog the documents they need to consult before coming to the Library, selecting the day or days of consultation and avoiding waiting times, as the documents will be ready to be consulted upon arrival at the BNE.

Conditions and timings

• Up to 10 volumes can be reserved per user.
• It is possible to extend the consultation of the documents up to a maximum of 15 days from the date designated as the start of consultation.
• Advance requests for documents can be requested from one day to the next as long as they are made the day before until 6:00 p.m. from Monday to Friday. 
• The Alcalá de Henares documents are served in the Recoletos rooms at the same times, starting at 4:00 p.m. of the next day.
• If you wish to consult some documents of Alcalá de Henares at that location, select “Alcalá de Henares Room” in the location drop-down menu.

What documents can be requested?

Practically all BNE resources listed in the online catalogue may be requested through this system. 

Documents excluded from advance request

• Copies available in free access in the Rooms (reference works or loanable works or reference works of the SDB)
• Copies not available. Once the request is received, we will try to offer another copy of the same work, whenever possible.
• In the Goya Room the following types of documents cannot be requested in advance: drawings, engravings, photographs, ephemera, maps and plans. These items must be requested directly in the Room.
• In the Larra Newspaper and Magazine Room, microfilmed or digitized works are excluded from the advance request. These works will be served by direct request in the room.

How to apply an advance request for documents?

• Access with your BNE card and identify yourself in the BNE catalogue
• Once you have located the document you wish to consult in the catalogue, click on  “REQUEST”.
• A form will open, in which you can select the “Booking” option.
  • In the “Pickup location” option display the arrow on the right and select depository room of the document. 
  • Open the “Start date” calendar to mark the first day on which you want to start the consultation.
  • Open the “End date” calendar and mark the last day on which you want to  make the consultation. The maximum time to have a work available by advance request is 15 calendar days, but it is possible to select less time (1 day, 4 days, 1 week, etc.) in this calendar. The program does not allow you to exceed 15 calendar days and if you try to do so, it will deny the request.
  • Any information necessary to consult the work can be indicated in the Comments field.
  • Click on the “SEND REQUEST” option and if everything is correct, the message “Your request was made successfully” will appear.
• The room will send an email to the interested party confirming that the processing of their request has been carried out.

For further information, please consult the catalog usage guide.