Payment methods of reprographics
• Payment online with credit or debit card.
• bank transfer
- Name: “Biblioteca Nacional de España – Ingresos por los servicios de Reprografía”
- Account number: ES24 9000 0001 20 0200009399 (Banco de España. C/ Alcalá, 48. 28014. Madrid).
- To identify the payment, the request identifier number (RDFI) that appears in the estimate must be stated.
- If making a transfer from abroad you will need to use the IBAN code: ES2490000001200200009399 and the BIC: ESPBESMM
• Debit or credit card at the Reprographic Office (Recoletos Branch. 2nd floor of the south wing)
• Payment in cash at the Reprographic Office
If, for technical reasons, the final price for the copying work done is less than the amount given in the estimate, the Library will reimburse the remaining amount to the requesting party. When the difference is in favour of the Library, the requesting party will have to pay the new amount
The deadline for lodging a claim or complaint is two months from the date on which the order is received.